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Purchase

Product Options​

You may choose from two types of bedding sets:

✅ Super Single Set (for 1 person)

  • Integrated Pillow with Cover (1ea)
  • Comforter (1ea)
  • Bed Cover (1ea)

✅ Queen Set (for 2 people)

  • Integrated Pillow with Cover (2ea)
  • Comforter (1ea)
  • Bed Cover (1ea)

Shipping Information​

  • The product price includes shipping.

📦 Pre-orders (before move-in)​

  • Items are shipped in advance to arrive as close to your move-in date as possible.
    ※ Delivery may arrive 1–2 days earlier or later depending on logistics conditions.

📦 Orders placed after move-in​

  • Shipped within 3 business days.

Additional time may be required for remote or island areas.

Move-in Date Change​

  • Shipping dates may be changed up to 4 days before your move-in date.
  • To request changes, please contact our support team:
    📩 service_support@enko.kr

Cancellation & Refund Policy​

✅ Pre-orders (before move-in)​

  • Up to 4 days before move-in date →
    90% refund (10% payment processing fee deducted)

  • From 3 days before move-in date or after shipping →
    ❌ Cancellations and refunds not accepted

✅ Orders after move-in​

  • Before shipping →
    90% refund (10% payment processing fee deducted)

  • After shipping →
    Refund after item is returned and inspected
    (10% fee deducted, return shipping cost covered by customer)

Non-refundable / Non-returnable Conditions​

Returns or exchanges will not be accepted if:

  • The package has been opened, or the item has been used or washed
  • Any item is missing or damaged
  • The item is returned in a condition unsuitable for resale due to hygiene reasons
  • The return is due to personal preference, such as:
    • Color or texture not as expected
    • Changes in personal schedule
    • Delivery arriving slightly earlier or later than expected

Exchange & Defective/Misdelivery Claims​

✅ Exchanges​

  • Round-trip shipping cost must be covered by the customer
  • Exchanges are processed after item inspection

✅ Defective or Incorrect Items​

  • Contact us with photos within 24 hours of receipt
  • After confirmation, we will arrange a free replacement or full refund

Damages caused by customer misuse are not covered

7. Important Notes​

  • All items are shipped under strict hygiene standards
  • Once opened, items are not refundable due to personal preference
  • A 10% payment processing fee is non-refundable in all cancellations
  • For post-move-in orders, return shipping fees are the customer’s responsibility
  • All components must be included for any return or exchange