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Child Safety Standard Policy for Enkoplay

1. Service Overview​

  • Service Name: Enkoplay
  • Service Description: A community platform for foreigners living in Korea, designed to help users connect, share experiences, and access useful local information in a friendly and anonymous environment.
  • Key Features:
    • Host and participate event.
    • Chat with event participants.
  • Target Audience: For all age.

2. Definition of a Child and Protection Criteria​

  • Definition of a Child: Any user under the age of 14
  • Protection Criteria: Enkoplay complies with Google Play’s Families Policy Requirements, the Korean Information and Communications Network Act, and the Youth Protection Act

3. Key Policies for Child Safety​

3.1 Age Restrictions​

  • The target age group for the service is 18 years or older.

3.2 Inappropriate Content Restrictions​

Content listed below is strictly filtered and moderated to protect users, especially minors:

Prohibited ContentExamples
Sexual contentExplicit jokes, adult language, harassment, obscene content
Violence or harmThreats, bullying, self-harm encouragement
Personal data exposurePhone numbers, SNS IDs, addresses
Risks to childrenAttempts to contact minors, scams, solicitation, data collection
OthersPromotion of illegal activity, harmful or age-inappropriate media

3.3 Reporting and Enforcement Process​

StageDescription
Step 1User reports inappropriate content or behavior
Step 2Moderators review the report (within 24 hours)
Step 3Content is removed or hidden if it violates policy
Step 4Sanctions applied: warning, suspension, or permanent ban depending on severity
Step 5Serious cases may be reported to relevant authorities

4. Child Personal Information Protection​

  • Filters actively monitor for personal data in posts and messages
  • Suspected cases result in account suspension and report

5. Advertising and Marketing Policy​

  • No ads targeting children are allowed
  • Ads involving gambling, alcohol, tobacco, or adult content are strictly banned
  • All ad materials are reviewed before display to users

6. Response to Child Safety Threats​

  • Harmful or suspicious content is automatically detected and reviewed
  • Moderation tools are continuously updated
  • Users can easily report concerns within the app
  • The company cooperates fully with legal authorities or guardians when necessary
  • Plans for offering child protection education and resources

7. Community Guidelines Highlights​

  • No users under age 18
  • Respectful communication is expected
  • Threatening or offensive behavior will be penalized
  • Repeat or serious violations will result in permanent bans

8. Applicable Laws and Compliance​

  • Google Play Families Policy Requirements
  • Korean Information and Communications Network Act
  • Youth Protection Act
  • Personal Information Protection Act

Company Name: Enkor With Us Co., Ltd.
Contact Person: Junghoon Oh (CEO)
Email: play_support@enko.kr
Phone: 070-8803-1160

Last updated: May 22, 2025